911 For 511

This will make my friends at DOT mad, but face it: When it comes to informing the driving and tax-paying public, your 511 line – and your website – flunked the Irene test.
 
Anybody who tried Sunday to get updated information on specific roads from DOT knows that.
 
Apparently, the 511 line is designed and manned by DMV.
 
As late as 3 pm Sunday, it said that information on whether US 64 was still closed (which I wanted to know) would be available “when the storm subsides.”
 
It had subsided more than 12 hours ago.
 
Sunday morning, two WRAL anchors interviewed a DOT spokesperson. Asked about road conditions, she rattled on about how it was a big storm, that DOT crews would be working hard and that people should “stay home.”
 
The ever-polite Bill Leslie pressed her for specifics, especially: Is I95 open? That’s a right significant piece of information, but he never got a straight answer.
 
It shouldn’t be so hard for DOT to get good information and make it easily accessible to the public.
 
If they can’t figure it how to do it, they should ask WRAL.
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Gary Pearce

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911 For 511

This will make my friends at DOT mad, but face it: When it comes to informing the driving and tax-paying public, your 511 line – and your website – flunked the Irene test.
 
Anybody who tried Sunday to get updated information on specific roads from DOT knows that.
 
Apparently, the 511 line is designed and manned by DMV.
 
As late as 3 pm Sunday, it said that information on whether US 64 was still closed (which I wanted to know) would be available “when the storm subsides.”
 
It had subsided more than 12 hours ago.
 
Sunday morning, two WRAL anchors interviewed a DOT spokesperson. Asked about road conditions, she rattled on about how it was a big storm, that DOT crews would be working hard and that people should “stay home.”
 
The ever-polite Bill Leslie pressed her for specifics, especially: Is I95 open? That’s a right significant piece of information, but he never got a straight answer.
 
It shouldn’t be so hard for DOT to get good information and make it easily accessible to the public.
 
If they can’t figure it how to do it, they should ask WRAL.
Posted in ,
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Gary Pearce

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